Shipping Policy
U.S. Shipping Policy
Order Processing Time
Orders are typically processed within 2–3 business days (excluding weekends and holidays).
Flat Rate Shipping (Continental U.S.)
Order Total | Shipping Rate |
---|---|
$0 – $6.99 | $3.99 |
$7 – $19.99 | $8.99 |
$20.00 – $149.99 | $11.99 |
$149.99 and up | FREE |
PO Box Notice
Some items cannot be delivered to PO Boxes. In most cases we will reach out if we notice an issue. Please use a physical address at checkout if ordering Orrefors or Kosta Boda
Alaska, Hawaii & U.S. Territories
- Delivery time: 2–4 weeks
- Additional shipping charges may apply based on weight and insurance.
Delivery Time Estimates
Once shipped, most orders arrive within 3–7 business days.
Please note: We use USPS for most shipments. Larger orders may arrive in multiple packages.
Oversized or Unusual Orders
We reserve the right to adjust shipping rates for unusually large or heavy orders. If this applies, we’ll contact you before shipping. You’ll have the option to approve the new rate or cancel for a full refund.
Returns & Exchanges – 30 Day Policy
We want you to love your order! If something’s not right, contact us within 30 days of delivery:
📧 support@swedishgiftstore.com
📞 Call or text: (763) 238-8967
Damaged, Incorrect, or Missing Items
- Let us know right away—photos help!
- We’ll send a replacement or correction at no extra cost.
- If we sent the wrong item, we’ll cover return shipping with a prepaid label.
Changed Your Mind?
As long as the item is in it's original packaging or in sellable condition and you'd like to exchange or return an item:
Mail it to:
Swedish Gift Store
12734 Lake Blvd, PO Box #1
Lindström, MN 55045
Include your name, contact info, and order number.
International Shipping
We currently do not ship internationally, but we hope to in the future. Stay tuned.