Shipping Policy
U.S. Shipping Policy
📦 Order Processing Time
Orders are typically processed within 2–3 business days (excluding weekends and holidays).
🚚 Flat Rate Shipping (Continental U.S.)
| Order Total | Shipping Rate |
|---|---|
| $0 – $9.99 | $2.99 |
| $10.00 – $19.99 | $5.99 |
| $20.00 – $149.99 | $11.99 |
| $149.99 and up | FREE |
| Specialty Items: Skeppshult, Orrefors & Kosta Boda, etc | $19.99 |
🧊 Specialty Items – $19.99
Items like Skeppshult, Orrefors, Kosta Boda, and Gense are fragile or heavy and require extra packaging. These ship at a flat rate of $19.99.
📬 PO Box Notice
Some items (e.g., Skeppshult, Orrefors, Kosta Boda) cannot be delivered to PO Boxes. Please use a physical address at checkout.
🌍 Alaska, Hawaii & U.S. Territories
- Delivery time: 2–4 weeks
- Additional shipping charges may apply based on weight and insurance.
📦 Delivery Time Estimates
Once shipped, most orders arrive within 3–7 business days.
Please note: We use USPS for most shipments. Larger orders may arrive in multiple packages.
⚠️ Oversized or Unusual Orders
We reserve the right to adjust shipping rates for unusually large or heavy orders. If this applies, we’ll contact you before shipping. You’ll have the option to approve the new rate or cancel for a full refund.
🔁 Returns & Exchanges – 30 Day Policy
We want you to love your order! If something’s not right, contact us within 30 days of delivery:
📧 support@swedishgiftstore.com
📞 Call or text: (763) 238-8967
🛠️ Damaged, Incorrect, or Missing Items
- Let us know right away—photos help!
- We’ll send a replacement or correction at no extra cost.
- If we sent the wrong item, we’ll cover return shipping with a prepaid label.
🔄 Changed Your Mind?
If you’d like to exchange or return an item:
Mail it to:
Swedish Gift Store
12734 Lake Blvd, PO Box #1
Lindström, MN 55045
Include your name, contact info, and order number.
🌐 International Shipping
We currently do not ship internationally, but we hope to in the future. Stay tuned.
